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Patient Terms and Services Agreement

WardlyAI Patient Terms and Services Agreement

This WardlyAI Patient Terms and Services Agreement (this "Agreement") governs your access to and use of the WardlyAI patient communication and documentation support services made available to you by WardlyAI Technologies Inc., a Delaware corporation ("WardlyAI ," "WardlyAI ", "Company," "we," "us," or "our") in connection with a healthcare provider, clinic, hospital, health system, or other healthcare organization (each, a "Provider").

The WardlyAI services may include, as enabled by your Provider, automated voice communications, conversational agents, intake questionnaires, messaging features, recording and transcription capabilities, structured summaries, routing and workflow support, and other related functionality (collectively, the "Services"). The Services may operate through one or more channels, including telephone calls, text messages, email, web interfaces, mobile interfaces, and in application experiences.

DO NOT ACCESS OR USE THE SERVICES IF YOU DO NOT AGREE TO BE BOUND BY THIS AGREEMENT.

THIS AGREEMENT CONTAINS A BINDING ARBITRATION PROVISION AND A WAIVER OF CLASS AND REPRESENTATIVE ACTION RIGHTS. PLEASE READ SECTION 18 CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS.

If you are accepting this Agreement on behalf of another person, including a minor or an adult for whom you serve as a legal guardian, conservator, health care proxy, or other authorized representative, you represent and warrant that you have full legal authority to do so and to bind that person to this Agreement. In that case, "you" and "your" in this Agreement refer to both you and the person on whose behalf you are acting, as applicable.

1. Description of the Services

1.1 Purpose and Functionality

The Services are designed to facilitate and streamline communications between patients and Providers and to assist Providers with organization and documentation support by, as configured by a Provider:

  • contacting patients before, during, or after a visit or interaction;
  • collecting administrative, demographic, and health related information provided by patients;
  • presenting intake questions, prompts, or guided workflows;
  • recording audio interactions where enabled and permitted;
  • transcribing audio into text;
  • generating structured summaries, visit narratives, and other organized outputs based on information provided;
  • routing information to Provider staff or systems; and
  • enabling patients to review or confirm certain information where offered.

1.2 WardlyAI Is Not Your Provider

WardlyAI provides technology and related operational services. WardlyAI is not a healthcare provider, does not deliver medical care, and does not establish a clinician patient relationship with you. Your healthcare is provided solely by your Provider and its clinicians.

1.3 Provider Controls Clinical Use

Your Provider determines whether, how, and for what purposes it uses the Services, including what information it collects, how it reviews outputs, how it incorporates information into medical records, and how it communicates with you. WardlyAI does not control your Provider's clinical decisions, medical judgment, documentation practices, coding or billing, or the delivery of care.

1.4 Voluntary Use; No Condition of Care Unless Provider Specifies

Your use of the Services may be voluntary. Your Provider may offer alternative methods to provide information. WardlyAI does not require that you use the Services to receive care; however, your Provider may require certain administrative steps for scheduling, registration, or intake. If you do not wish to use the Services, contact your Provider for alternatives.

1.5 Changes to the Services

WardlyAI may modify, update, enhance, suspend, or discontinue all or part of the Services at any time. WardlyAI may also change the channels through which the Services are delivered. WardlyAI may provide notice of material changes where commercially reasonable, but is not required to do so.

2. Eligibility; Minors; Authorized Representatives

2.1 Eligibility

You may use the Services only if you are legally able to enter into a binding contract. By using the Services, you represent and warrant that you meet applicable legal requirements to agree to this Agreement.

2.2 Minimum Age

You must be at least eighteen (18) years old to use the Services unless a parent or legal guardian or other authorized representative establishes and manages access on your behalf, or unless your Provider enables use for minors in accordance with applicable law.

2.3 Accounts for Minors

If you are a parent, legal guardian, or other authorized representative creating, managing, or supervising access for a minor, you represent and warrant that:

  • you have legal authority to act on behalf of the minor;
  • you consent to the collection, use, and disclosure of the minor's information as described in this Agreement and any applicable privacy policy or notices provided by the Provider;
  • you will supervise the minor's use of the Services;
  • you will ensure that information provided through the Services is accurate to the best of your knowledge.

2.4 Authorized Representatives for Adults

If you act on behalf of an adult patient, you represent and warrant that you have all necessary rights, permissions, and authority under applicable law and applicable Provider policies to access and use the Services and to provide information on that patient's behalf.

2.5 Responsibility for Use by Others

You are responsible for all use of the Services made through your devices, phone number, email address, accounts, or credentials, whether or not you authorized the specific use.

3. Your Account; Identity; Security

3.1 Account Creation or Verification

You may need to create, verify, or link an account to access certain Services. Account setup may involve verifying your phone number, email address, identity, date of birth, or other information as required by your Provider or by applicable law.

3.2 Credential Security

You are responsible for maintaining the confidentiality of your login credentials, verification codes, links, and any other access mechanisms. You agree not to share access credentials with unauthorized persons.

3.3 Accurate Information

You agree to provide accurate, current, and complete information when interacting with the Services and to promptly update information where the Services allow.

3.4 Unauthorized Access

You must notify your Provider promptly if you believe your account, phone number, email, or other access method has been compromised, or if you suspect unauthorized access or misuse. WardlyAI may also accept notice through the contact methods in Section 23, but WardlyAI is not responsible for Provider actions or account remediation controlled by the Provider.

3.5 No Liability for Unauthorized Use

To the fullest extent permitted by law, WardlyAI is not responsible for losses arising from unauthorized access to or use of your credentials, except to the extent caused by WardlyAI 's failure to maintain reasonable safeguards as required by applicable law.

4. Automated Communications; Consent to Contact; Opt Out

4.1 Consent to Receive Communications

By using the Services, you consent to receive communications from WardlyAI and your Provider through the channels your Provider enables, which may include automated telephone calls, prerecorded or artificial voice calls, text messages (SMS), emails, and in application messages. These communications may be initiated using automated technologies, including artificial intelligence systems.

4.2 Communications May Be Recorded or Transcribed

Certain communications may be recorded and transcribed where enabled and permitted. Additional information is set forth in Section 5.

4.3 Standard Charges

Standard message and data rates, voice charges, roaming fees, and other charges from your mobile carrier or internet provider may apply. You are solely responsible for such charges.

4.4 Opt Out and Preferences

You may be able to opt out of certain non essential communications where permitted by applicable law and supported by your Provider's configuration, such as by replying "NO" or "STOP" to certain text messages or using preference controls. Opting out may limit functionality, may prevent reminders or intake flows, and may require you to provide information to your Provider by other means.

4.5 Required Communications

Even if you opt out of certain optional communications, you may still receive messages that are necessary for service delivery, security, identity verification, appointment coordination, legal compliance, or other essential purposes, to the extent permitted by law.

4.6 No Guarantee of Delivery

Delivery of calls, texts, or emails can be affected by factors outside WardlyAI 's control, including carrier limitations, spam filtering, device settings, connectivity, and outages. WardlyAI does not guarantee that you will receive every communication.

4.7 Do Not Use for Emergencies

The Services are not intended to support emergency communications. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical care.

5. Recordings; Transcriptions; Wiretapping and Consent Laws

5.1 Recording and Transcription Features

The Services may record and transcribe your interactions with automated systems and, where enabled by your Provider, other communications relating to your care or administrative workflows.

5.2 Consent to Recording and Processing

By participating in an interaction that is recorded or transcribed, you consent to the recording, transcription, processing, and use of your voice, statements, and other information you provide, for the purposes described in this Agreement and to support your Provider's operations.

5.3 Variation in Recording Laws

Recording and consent laws vary by jurisdiction. Some jurisdictions require consent from all participants in a conversation. You acknowledge that you are responsible for complying with applicable laws when you choose to record others using any feature that permits recording by you, and you agree not to record any third party without consent where required.

5.4 Third Party Participants

If you provide information that includes statements by, or relates to, another person (for example, a caregiver, family member, or companion), you represent and warrant that you have authority to provide that information and, where required, to consent to recording or processing on that person's behalf.

5.5 Incomplete Interactions

You may stop participating at any time. If you stop an interaction or if an interaction is interrupted, your Provider may receive only the portion captured or transmitted prior to interruption. WardlyAI does not guarantee completeness.

5.6 No Liability for Your Noncompliance

To the fullest extent permitted by law, WardlyAI is not responsible for your failure to obtain any required consent or authorization from any third party.

6. No Medical Advice; No Emergency Use; Clinical Responsibility

6.1 No Medical Advice

WardlyAI does not provide medical advice. The Services and any transcripts, summaries, structured outputs, or other content generated through the Services do not constitute medical advice, diagnosis, treatment recommendations, or professional healthcare guidance.

6.2 Not a Substitute for Provider Care

You should not rely on the Services as a substitute for professional medical advice from your Provider or other qualified clinicians. Always consult your Provider regarding medical concerns, symptoms, diagnoses, medications, and treatment decisions.

6.3 No Emergency Use

Do not use the Services in a medical emergency. If you believe you are experiencing a medical emergency, call 911 or seek immediate medical care.

6.4 Provider Decision Making

Your Provider is solely responsible for clinical decisions, triage, diagnosis, treatment, documentation, and follow up. WardlyAI does not supervise providers and does not control clinical workflows.

7. Artificial Intelligence; Automated Processing; Limitations

7.1 Automated Systems

The Services use automated processing, including artificial intelligence systems, to analyze information you provide and generate outputs such as transcripts, summaries, structured narratives, and routing signals.

7.2 No Guarantee of Accuracy

WardlyAI does not guarantee that any output is accurate, complete, current, or suitable for any purpose. Outputs are intended to assist your Provider and are not validated by WardlyAI for medical accuracy.

7.3 Your Responsibility to Review Where Offered

If the Services provide you the ability to review, confirm, correct, or supplement information, you are responsible for doing so to the extent you choose and to the best of your knowledge. If you believe an output is inaccurate or incomplete, you should promptly notify your Provider.

7.4 Provider Review

Your Provider should review outputs before relying on them. WardlyAI does not guarantee that your Provider will review any specific output, or that any information you provide will be acted upon.

7.5 Model Changes

The behavior of automated systems may change over time due to updates, improvements, or other modifications. The same input may produce different outputs at different times.

8. Your Content; Responsibility; Representations

8.1 Your Content

Information you provide, upload, transmit, or communicate through the Services, including responses, audio, messages, files, and other materials, is referred to in this Agreement as "Your Content."

8.2 Your Responsibility for Your Content

Your Content remains your responsibility. WardlyAI does not verify the accuracy of Your Content and does not prescreen or approve Your Content unless required to do so by law or to protect the Services.

8.3 Accuracy and Completeness

You represent and warrant that Your Content is accurate to the best of your knowledge and belief. You acknowledge that inaccurate or incomplete information may affect your Provider's ability to deliver care.

8.4 Rights to Provide Content

You represent and warrant that you have the right to provide Your Content to the Services and that providing Your Content does not violate applicable law, third party rights, or contractual obligations.

8.5 Prohibited Content

You agree not to provide content that is unlawful, fraudulent, defamatory, obscene, harassing, threatening, or otherwise harmful, and not to provide content that could cause WardlyAI or your Provider to violate applicable law.

9. Acceptable Use; Restrictions

9.1 Intended Use

You may use the Services solely for your personal healthcare related purposes and related administrative communications with your Provider.

9.2 Restrictions

You may not, and you agree not to attempt to:

  • use the Services for unlawful purposes or in violation of applicable law;
  • interfere with or disrupt the Services, systems, networks, or security controls;
  • access or attempt to access non public areas of the Services, accounts of others, or systems without authorization;
  • reverse engineer, decompile, disassemble, decode, or otherwise attempt to derive source code, model architecture, or underlying algorithms or technology;
  • use automated tools (including bots, scrapers, spiders, or data mining tools) to access, extract, or collect data from the Services except as expressly permitted by WardlyAI in writing;
  • upload or transmit malware, viruses, or other malicious code;
  • impersonate another person or misrepresent your identity or affiliation;
  • use the Services to harass, stalk, threaten, or harm others;
  • attempt to probe, scan, test, or benchmark the Services for purposes of competitive analysis or to build competing products; or
  • use the Services in any way that could damage, disable, overburden, or impair the Services or interfere with any other user's access.

9.3 Enforcement

WardlyAI may investigate suspected violations of this Agreement and may suspend or terminate access as described in Section 16. WardlyAI may cooperate with law enforcement where required or appropriate.

10. Privacy; Health Information; Relationship to Provider Notices

10.1 Privacy

Your use of the Services is subject to WardlyAI 's privacy policy applicable to the Services (the "Privacy Policy"), if provided to you by WardlyAI , and may also be subject to your Provider's privacy notices and practices. Where required by law, your Provider may provide notices describing how it uses and discloses health information.

10.2 HIPAA and Provider Relationship

Many Providers are covered entities under HIPAA. WardlyAI may act as a business associate to your Provider under a business associate agreement.

10.3 Security Risks

You acknowledge that no system can be perfectly secure, and that electronic communications involve inherent risks. WardlyAI maintains safeguards intended to protect information, but cannot guarantee absolute security.

10.4 Your Responsibilities

You are responsible for protecting your devices, phone number, email accounts, and access methods. If you use shared devices or shared email accounts, others may be able to access messages relating to the Services.

11. Data Rights; License; Derivatives; Deidentification

11.1 Ownership of Your Content

As between you and WardlyAI , you retain rights you may have in Your Content, subject to the licenses granted in this Agreement and subject to your Provider's rights and obligations to maintain medical records and comply with applicable law.

11.2 License to WardlyAI

By providing Your Content through the Services, you grant WardlyAI and its affiliates a worldwide, nonexclusive, royalty free, fully paid, transferable, sublicensable license to host, store, reproduce, process, transmit, display, perform, format, translate, and create derivative works of Your Content solely as necessary to provide, maintain, support, secure, and improve the Services, to comply with legal obligations, and to enable your Provider's use of outputs and workflows.

11.3 Deidentified and Aggregated Data; WardlyAI Ownership

You acknowledge and agree that WardlyAI may create deidentified data and aggregated data derived from Your Content and from your use of the Services, consistent with applicable law and the Privacy Policy, if any. WardlyAI owns such deidentified and aggregated data and may use it for lawful business purposes, including improving the Services, developing new features, quality assurance, analytics, benchmarking, and research, without any obligation to you.

11.4 Outputs and Records

Outputs generated by the Services may be shared with your Provider and may be incorporated into your Provider's medical records. WardlyAI does not control your Provider's recordkeeping obligations or retention policies.

11.5 No Obligation to Retain

WardlyAI does not guarantee that Your Content or outputs will be available indefinitely. Data retention may be governed by your Provider's policies, contractual arrangements, or legal requirements. You should not rely on the Services as your sole repository of medical information.

12. License to Use the Services

12.1 License Grant

Subject to your compliance with this Agreement, WardlyAI grants you a personal, limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use the Services solely for your personal healthcare related purposes in connection with your Provider.

12.2 License Conditions

The Services are licensed, not sold. This license does not grant you any ownership rights in the Services, WardlyAI technology, or any underlying software, models, interfaces, or Documentation.

12.3 Reservation of Rights

WardlyAI and its licensors reserve all rights not expressly granted in this Agreement.

13. Ownership; Intellectual Property; Feedback

13.1 WardlyAI Ownership

WardlyAI and its licensors own all right, title, and interest in and to the Services and related technology, including software, models, system architecture, interfaces, Documentation, brand assets, and improvements, and all intellectual property rights therein.

13.2 Trademarks

WardlyAI 's name, logo, and product names are trademarks of WardlyAI or its licensors. You may not use them without WardlyAI 's prior written consent.

13.3 Feedback

If you provide suggestions, comments, ideas, improvements, or other feedback regarding the Services ("Feedback"), you grant WardlyAI a worldwide, perpetual, irrevocable, royalty free, fully paid, transferable, sublicensable license to use, modify, and incorporate such Feedback without restriction or compensation. WardlyAI has no obligation to use Feedback.

14. Mobile Devices; Carriers; Third Party Services

14.1 Mobile Providers

If you access the Services using a mobile device, your agreement with your mobile carrier continues to apply. Your carrier may charge fees for data usage, messaging, or calls. WardlyAI is not responsible for carrier fees or service quality.

14.2 Compatibility

WardlyAI does not guarantee that the Services will be compatible with all devices, operating systems, browsers, carriers, or networks. The Services may be impacted by outages or limitations outside WardlyAI 's control.

14.3 Third Party Services

The Services may interoperate with third party services used by your Provider, such as scheduling systems, electronic health record systems, communication services, or identity providers. WardlyAI does not control third party services and is not responsible for their availability, security, or performance.

15. Disclaimers

15.1 Services Provided As Is

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." WardlyAI DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, NONINFRINGEMENT, AVAILABILITY, SECURITY, AND ERROR FREE OR UNINTERRUPTED OPERATION.

15.2 No Medical Warranty

WardlyAI makes no representations or warranties that:

  • the Services will meet your expectations;
  • outputs will be medically accurate, complete, or appropriate;
  • the Services will identify urgent conditions or prevent harm;
  • the Services will be error free or free from interruptions; or
  • your Provider will review, act on, or incorporate any information you provide.

15.3 Sole Remedy

Your sole remedy for dissatisfaction with the Services is to discontinue use and contact your Provider for alternative methods.

16. Limitation of Liability

16.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WardlyAI OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, OR PERSONAL INJURY ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE LEGAL THEORY ASSERTED.

16.2 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WardlyAI 'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THE SERVICES OR THIS AGREEMENT WILL NOT EXCEED ONE HUNDRED UNITED STATES DOLLARS (USD 100).

16.3 Allocation of Risk

You acknowledge that these limitations are a fundamental part of the bargain and that WardlyAI would not provide the Services on an economically reasonable basis without these limitations.

16.4 Jurisdictional Limitations

Some jurisdictions do not allow certain limitations of liability. To the extent such laws apply, some limitations may not apply to you, and WardlyAI 's liability will be limited to the maximum extent permitted by law.

17. Indemnification

17.1 Your Indemnity

You agree to defend, indemnify, and hold harmless WardlyAI and its affiliates, and their respective officers, directors, employees, contractors, agents, successors, and assigns, from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • your use or misuse of the Services;
  • your violation of this Agreement;
  • your violation of applicable law or third party rights;
  • Your Content, including any allegation that Your Content is inaccurate, unlawful, or provided without required authority;
  • your failure to obtain required consent for recordings or communications with third parties; or
  • any claim brought by a third party relating to your actions through the Services.

17.2 Defense Control

WardlyAI may, at its option, assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate as requested. You may not settle any indemnified matter without WardlyAI 's prior written consent if the settlement imposes liability or obligations on WardlyAI .

18. Suspension; Termination

18.1 Suspension

WardlyAI may suspend, restrict, or disable your access to the Services, in whole or in part, at any time, with or without notice, if WardlyAI reasonably determines that:

  • you violated this Agreement;
  • your use poses a security risk, legal risk, or risk of harm;
  • your Provider requests suspension or termination;
  • WardlyAI is required to do so by law, court order, or governmental request; or
  • continued operation of the Services is no longer commercially feasible or technically practicable.

18.2 Termination by You

You may stop using the Services at any time. If an account is associated with your Provider, account closure may be managed by your Provider or through mechanisms provided by the Services.

18.3 Termination by WardlyAI

WardlyAI may terminate your access to the Services at any time for any reason, including those described in Section 18.1, and may discontinue the Services entirely.

18.4 Effect of Termination

Upon suspension or termination:

  • your license to use the Services ends immediately;
  • access to certain information may be disabled;
  • WardlyAI may delete or deidentify data consistent with its retention practices and legal obligations, and consistent with contractual obligations to Providers; and
  • your Provider may retain records as required by law.

18.5 No Liability for Termination

To the fullest extent permitted by law, WardlyAI will not be liable to you for any suspension or termination of access.

18.6 Survival

Sections that by their nature should survive termination will survive, including Sections 11, 13, 15, 16, 17, 18.4, 18.5, 19, 20, 21, and 22.

19. Dispute Resolution; Binding Arbitration; Class Action Waiver

THIS SECTION AFFECTS YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.

19.1 Agreement to Arbitrate

Any dispute, claim, or controversy arising out of or relating to this Agreement, the Services, or your relationship with WardlyAI (a "Dispute") will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (the "AAA Rules"), except as provided in Section 19.5. This arbitration agreement is governed by the Federal Arbitration Act.

19.2 Waiver of Jury Trial

YOU AND WardlyAI WAIVE ANY RIGHT TO A JURY TRIAL.

19.3 No Class or Representative Actions

You and WardlyAI agree that Disputes will be resolved only on an individual basis. YOU WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

19.4 Arbitration Procedures; Notice of Dispute

Before initiating arbitration, you must send a written notice of dispute to WardlyAI describing the nature and basis of the Dispute and the relief sought. Send notices to: siva@WardlyAI .com. If the Dispute is not resolved within thirty (30) days after receipt of the notice, either party may initiate arbitration in accordance with the AAA Rules.

19.5 Exceptions

Notwithstanding the foregoing:

  • you may bring an individual claim in small claims court if it qualifies; and
  • WardlyAI may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights or Confidential Information.

19.6 Arbitration Location and Format

The arbitration will be conducted in English. Unless otherwise required by law, the arbitration may be conducted by telephone, video conference, written submissions, or in person, at the arbitrator's discretion.

19.7 Fees

Payment of filing, administration, and arbitrator fees will be governed by the AAA Rules and applicable law. The arbitrator may award fees and costs only to the extent permitted by the AAA Rules and applicable law.

19.8 Time Limit

To the fullest extent permitted by law, any Dispute must be brought within one (1) year after the claim arises, otherwise it is permanently barred.

19.9 Survival

This arbitration provision survives termination of your relationship with WardlyAI .

20. Governing Law; Venue

If the arbitration agreement in Section 19 is found unenforceable for a particular Dispute, then that Dispute will be resolved exclusively in the state or federal courts located in Delaware, and you and WardlyAI consent to personal jurisdiction and venue there. This Agreement will be governed by the laws of the State of Delaware, without regard to conflict of laws principles.

21. Changes to This Agreement

21.1 Updates

WardlyAI may amend this Agreement from time to time. WardlyAI may provide notice of material changes by posting an updated version, by providing notice through the Services, or by other reasonable means.

21.2 Acceptance by Continued Use

Your continued use of the Services after the effective date of an updated Agreement constitutes your acceptance of the updated Agreement. If you do not agree, you must stop using the Services.

22. General Terms

22.1 Assignment

You may not assign or transfer this Agreement or any rights or obligations under it without WardlyAI 's prior written consent. Any attempted assignment in violation of this section is void. WardlyAI may assign this Agreement without your consent in connection with a merger, acquisition, reorganization, or sale of all or substantially all assets related to the Services.

22.2 Severability

If any provision of this Agreement is found invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be enforced to the maximum extent permitted by law to best reflect the parties' intent.

22.3 No Waiver

WardlyAI 's failure to enforce any provision is not a waiver of future enforcement of that or any other provision. Any waiver must be in writing and signed by WardlyAI to be effective.

22.4 Entire Agreement

This Agreement, together with any Privacy Policy and any additional terms presented to you for specific features, constitutes the entire agreement between you and WardlyAI regarding the Services and supersedes all prior or contemporaneous understandings regarding the Services.

22.5 Third Party Beneficiaries

Except as expressly stated, this Agreement does not create any third party beneficiary rights. Your Provider is not a party to this Agreement and has its own terms, consents, and notices that may apply to your relationship with the Provider.

22.6 Force Majeure

WardlyAI will not be liable for any delay or failure to perform due to causes beyond its reasonable control, including acts of God, natural disasters, labor disputes, internet or telecommunications failures, governmental actions, and power failures.

22.7 Headings; Interpretation

Headings are for convenience only and do not affect interpretation. The word "including" means "including without limitation."

23. Contact Information

If you have questions about the Services or this Agreement, contact WardlyAI at: siva@WardlyAI .com

By using the WardlyAI Services, you acknowledge that you have read, understood, and agree to be bound by this Patient Terms and Services Agreement.

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