WardlyAI

Legal

Privacy Policy

WardlyAI ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you use our website, platform, and related services ("Services").

1. Information We Collect

We may collect:

  • Personal Information: Name, email address, phone number, role, and organization
  • Account Information: Login credentials and profile details
  • Usage Data: Pages visited, features used, and interaction logs
  • Device Information: Browser type, IP address, operating system, and cookies
  • Health Data (if applicable): Only if you use patient-care features; protected under HIPAA

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services
  • Authenticate your identity
  • Deliver patient care coordination features
  • Communicate updates, alerts, and support information
  • Comply with legal, regulatory, and contractual obligations

3. How We Share Information

We do not sell your personal information. We share it only with:

  • Authorized hospital or clinic administrators
  • Service providers under confidentiality agreements
  • Law enforcement or regulatory authorities when required by law

4. Data Security

We use:

  • End-to-end encryption for data in transit and at rest
  • Role-based access control
  • Audit trails for all PHI access and edits

5. HIPAA Compliance & BAA

WardlyAI is designed to comply with the Health Insurance Portability and Accountability Act (HIPAA). When working with U.S. healthcare providers, WardlyAI will sign a Business Associate Agreement (BAA) that:

  • Defines permitted and required uses of Protected Health Information (PHI)
  • Requires WardlyAI to safeguard PHI according to HIPAA Security and Privacy Rules
  • Obligates WardlyAI to report any PHI breach within the required timeframe
  • Ensures subcontractors handling PHI are also bound by HIPAA

6. Cookies

We use cookies to enhance performance and analyze usage. You can disable cookies in your browser settings.

7. Your Rights

You can:

  • Access and update your personal data
  • Request deletion (subject to HIPAA retention rules)
  • Withdraw consent for non-essential data processing

8. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be notified via email or in-platform alerts.

9. Contact Us

Email shiv@WardlyAI .com for privacy-related inquiries.